How To Manage Using
Questions
The
art of management often involves asking questions. Lots of them.
Here�s a list of ten questions to ask as you look about your
organization.
If
you ask these questions as part of your routine, you�ll teach your
people that their opinions matter.
- What made you mad today?
- What took too long?
- What caused complaints today?
- What was misunderstood today?
- What cost too much?
- What was wasted?
-
What was too
complicated?
-
What was just plain
silly?
-
What job involved
too many people?
-
What job involved
too many actions?
(From TeleProfessional,
by Bill Maynard.)
