Cross-Training Opportunities Can Motivate
Cross-training your employees to handle each other�s jobs not only
limits the negative effects of absences. It also is a good way to
boost morale. That�s because cross-trained workers feel less
stagnant in their jobs.
The rapport that builds as workers interact while learning each
other�s responsibilities can be motivational in itself. They may
also appreciate the ability to increase their skills, and thus widen
Then, if you have to downsize or restructure, cross-trained workers
will be more valuable and may have greater job security.