Cross-Training Opportunities Can Motivate

Cross-training your employees to handle each other�s jobs not only limits the negative effects of absences. It also is a good way to boost morale. That�s because cross-trained workers feel less stagnant in their jobs.

The rapport that builds as workers interact while learning each other�s responsibilities can be motivational in itself. They may also appreciate the ability to increase their skills, and thus widen their opportunities.

Then, if you have to downsize or restructure, cross-trained workers will be more valuable and may have greater job security.